Account Registration Data
Collected once at signup, used only for identity verification and account management, never repurposed for marketing without your consent.
LEGAL REFERENCE
How are999 Handles Your Personal Data
At are999, we take the privacy of your account seriously. This policy explains exactly what data we collect when you use our platform in Pakistan and supported regions...
Data collected transparentlyAccount-level controlsPakistan region scopeStored with encryptionYour rights, clearly stated
What This Privacy Policy Covers and Why
This policy applies to every interaction you have with are999 — account registration, deposits via JazzCash, Easypaisa, SadaPay or Raast, session activity, and any support contact you initiate. We collect only the data we need to run your account and process transactions. That includes your name, contact details, payment identifiers, and device information. We do not sell your data to third parties.
Where local law permits, we share limited data with payment processors solely to complete your transaction. Data is retained for as long as your account is active and for the period required by applicable Pakistani financial regulations. You may request a copy, correction, or deletion of your data at any time through our support channel.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
POLICY TRUST SIGNALS
Why You Can Rely on This Privacy Policy
We built this policy around the real data flows on our platform — not a template. Every claim here maps to an actual process we operate, from how JazzCash deposits are logged...
Encryption at Rest
All personal data stored on our servers is encrypted using current industry-standard algorithms. Payment identifiers from JazzCash, Easypaisa, SadaPay, and Raast are tokenised before storage and never held in plain text.
Access Controls
Your account data is accessible only to the are999 staff roles that require it to process your request. We maintain internal access logs and review them regularly so no one reaches your data without a legitimate reason.
Payment Data Handling
We pass the minimum data required to complete a transaction to your chosen payment rail — JazzCash, Easypaisa, SadaPay, or Raast — and do not store full payment credentials on our own infrastructure after the transaction settles.
Policy Review Cycle
We review this policy whenever our data practices change or Pakistani regulatory guidance is updated. The effective date at the top of the page always reflects the version you are reading so you can track what has changed.
Third-Party Limits
We do not share your browsing behaviour, game history, or communication records with advertisers. Any third party that receives data from us is contractually required to use it only for the specific service they provide to are999.
Breach Response
If a data incident affects your account, we will notify you directly and describe what was affected, what we did to contain it, and what steps you can take to protect yourself. We aim to send that notification within 72 hours of detection.
POLICY CONSISTENCY CHECK
How This Policy Aligns Across are999 Pages
Our privacy commitments are consistent across every page of the are999 site. The table below shows how key data-handling principles apply whether you are accessing the lobby, using the sportsbook, or reviewing...
Deposit Transaction Records
Retained per applicable financial rules; linked to your account for reconciliation; accessible to you in full through the account portal at any time.
Session and Device Logs
Kept for fraud prevention and platform security; not shared with third parties; purged on a rolling basis after the retention window closes.
Communication History
Support chats and email exchanges are stored to improve response quality and resolve disputes; you may request a copy through the privacy channel.
Marketing Preferences
Your opt-in or opt-out choice is stored against your account profile and honoured across all are999 channels; you can change it at any time from your dashboard.
Data Deletion Requests
Processed within 30 days of receipt; we will confirm completion in writing and explain any data we are required to retain under Pakistani law.
Cross-Page Data Scope
This policy covers every section of are999 — lobby, sportsbook, account settings, and support — under one consistent framework, not separate sub-policies.
Key Principles Shaping Our Data Approach
The six principles below define how we think about your data at are999. They shape every decision we make, from the fields we ask for at...
Minimal Collection
We ask for the data we genuinely need and nothing more. If a field is not required to run your account or process a transaction, it is not in our form. You can see exactly what we hold by requesting a data export.
Purpose Limitation
Data collected for one purpose — say, verifying a JazzCash deposit — is not repurposed for a different function without your knowledge. Each data type has a declared use, and we keep to it.
Storage Security
Personal data sits behind access controls, encryption at rest, and regular security checks. We treat your account information with the same care we apply to our own operational infrastructure.
Your Right to Access
You have the right to know what data we hold about you and to receive a copy of it. Submit a request through the account portal or email support and we will respond within the timeframe this policy states.
Transparent Updates
When this policy changes, we update the effective date and, for material changes, send you a direct notification. You are never left reading an outdated version without a clear signal that something has changed.
Accountability
A named team at are999 is responsible for data privacy compliance. If our practices fall short of this policy, that team is the internal escalation point, and you have the right to escalate further to the relevant authority in your region.
Common Questions About Our Privacy Policy
We collect your name, email address, phone number, and identity verification documents at registration. Once you make a deposit, the transaction identifier from JazzCash, Easypaisa, SadaPay, or Raast is also recorded against your account for reconciliation purposes.
We retain your account records for the period required by applicable Pakistani financial regulations after closure. Once that period ends, your personal data is deleted or anonymised. You can ask us exactly how long applies to your account type through our privacy channel.
We share limited data with payment processors — JazzCash, Easypaisa, SadaPay, Raast — only to complete your transactions. We do not sell your data, and any third-party service provider is contractually restricted to using it solely for their role in running your account.
Log in to your account and use the privacy section of the account portal to request a data export. Alternatively, contact our support team by email. We aim to fulfil data access requests within 30 days of receiving them, as this policy states.
Yes. Submit a deletion request through the account portal or contact our privacy team directly. We will process it within 30 days and confirm completion in writing, noting any data we are legally required to retain under Pakistani financial regulations.
Payment identifiers are tokenised before storage and never held in plain text on our servers. We pass only the minimum data required to your payment rail to settle the transaction, and full credentials are not retained on are999 infrastructure after settlement.
Yes. If an incident affects your account, we will contact you directly within 72 hours of detection, describe what data was involved, and explain what we did to contain it and what you can do to protect yourself in supported regions.